Skip to main content
It’s essential to update your Contact list when someone unsubscribes to maintain a good sender reputation. Benefits of managing your unsubscribe list:
  • reduces the likelihood of your emails being marked as spam
  • improves deliverability for any other marketing or transactional emails you send
When you include an an unsubscribe link in your Broadcasts, Emailr will automatically handle the unsubscribe flow for you.

​
Unsubscribe Statuses

The Contacts page shows the global unsubscribe status of each Contact. Screenshot placeholder
  • Unsubscribed: the Contact has unsubscribed from all emails from your account.
  • Subscribed: the Contact is subscribed to at least one Topic.
To filter by Status, click on the All Statuses filter next to the search bar, then select a value.

​
Topic Subscription Statuses

You can view the subscription status of each Topic for a given Contact by clicking on the Contact’s row. Screenshot placeholder
  • Subscribed: the global subscription status for the Contact.
  • Topics: the list of Topics the Contact is subscribed to.
You can also check a Contact’s Topic subscription status via the API or SDKs.

​
Updating a Topic Subscription for a Contact

You can update a Topic subscription for a Contact by clicking the Edit button in the Topic’s row. Screenshot placeholder You can also update a Topic subscription for a Contact via the API or SDKs.