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Add Domain to Emailr

First, log in to your Emailr Account and add a domain. Screenshot placeholder
It is best practice to use a subdomain (updates.example.com) instead of the root domain (example.com). This allows for proper reputation segmentation based on topics or purpose (e.g. transactional and marketing).

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Log in to Namecheap

  1. Log in to your Namecheap account.
  2. Click Manage for the domain. Screenshot placeholder
    You may need to expand a dropdown to see the Manage button.
  3. Go to the Advanced DNS page for the domain you want to verify. Screenshot placeholder

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Add MX SPF Record

If you are changing the MX configuration from Gmail to Custom MX, you need to setup new MX records for Gmail. If you don’t setup new records, receiving mail in your gmail inboxes will stop.
Under the Mail Settings section, click the dropdown and select Custom MX:
  1. Type send for the Host of the record.
  2. Copy the MX Value from Emailr into the Value field.
  3. Use the Automatic TTL.
  4. Select Save all changes.
Screenshot placeholder
Screenshot placeholder Below is a mapping of the record fields from Emailr to Namecheap:
NamecheapEmailrExample Value
TypeTypeMX Record
HostNamesend
TTL-Automatic
ValueValuefeedback-smtp.us-east-1.amazonses.com
-Priority10
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).
Namecheap does not label the priority column. It is the empty column after Value. Do not use the same priority for multiple records. If Priority 10 is already in use, try a number slightly higher like 11 or 12.

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Add TXT SPF Record

Under the Host Records section, click Add New Record:
  1. Set the Type to TXT Record.
  2. Enter send into the Host field.
  3. Copy the TXT Value from Emailr into the Value field.
  4. Use the Automatic TTL.
  5. Select Save all changes.
Screenshot placeholder
Screenshot placeholder Below is a mapping of the record fields from Emailr to Namecheap:
NamecheapEmailrExample Value
TypeTypeTXT Record
HostNamesend
TTL-Automatic
ValueValue"v=spf1 include:amazonses.com ~all"
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).

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Add TXT DKIM Records

In that same Host Records section, click Add New Record.
  1. Set the Type to TXT Record.
  2. Enter emailr._domainkey into the Host field.
  3. Copy the TXT Value from Emailr into the Value field.
  4. Use the Automatic TTL.
  5. Select Save all changes.
Screenshot placeholder
Screenshot placeholder Below is a mapping of the record fields from Emailr to Namecheap:
NamecheapEmailrExample Value
TypeTypeTXT Record
HostNameemailr._domainkey
TTL-Automatic
ValueValuep=example_demain_key_value
Omit your domain from the record values in Emailr when you paste. Instead of emailr._domainkey.example.com, paste only emailr._domainkey (or emailr._domainkey.subdomain if you’re using a subdomain).

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Complete Verification

Now click Verify DNS Records on your Domain in Emailr. It may take up to 72 hours to complete the verification process (often much faster).

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Troubleshooting

If your domain is not successfully verified, these are some common troubleshooting methods.
Review the records you added to Namecheap to rule out copy and paste errors.