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Add Domain to Emailr

First, log in to your Emailr Account and add a domain. Screenshot placeholder
It is best practice to use a subdomain (updates.example.com) instead of the root domain (example.com). This allows for proper reputation segmentation based on topics or purpose (e.g. transactional and marketing).

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Log in to Hetzner

Log in to your Hetzner account:
  1. Choose your Domain from the Your Zones list.
  2. Select the Records tab to get to the page to manage DNS records.
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Add MX SPF Record

In the Create Record section on Hetzner copy and paste the values MX from Emailr:
  1. On the Type page, choose MX.
  2. Type send for the Name of the record.
  3. Select the Value field.
  4. Use the default Priority of 10.
  5. Copy the MX Value from Emailr into the Mail server field.
  6. Select the TTL of 1800.
  7. Select Add Record.
Hetzner requires your MX record to have a trailing period when adding. Emailr will include the trailing period when copying. Removing the period will cause the verification to fail.
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Hetzner:
HetznerEmailrExample Value
TypeTypeMX Record
NameNamesend
Mail serverValuefeedback-smtp.us-east-1.amazonses.com.
TTL-1800
PriorityPriority10
Do not use the same priority for multiple records. If Priority 10 is already in use on another record, try a number slightly higher like 11 or 12.

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Add TXT SPF Record

On the same Create Record section:
  1. On the Type page, choose TXT.
  2. Type send for the Name of the record.
  3. Copy the TXT Value Emailr into the Value field.
  4. Select the TTL of 1800.
  5. Select Add Record.
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Hetzner:
HetznerEmailrExample Value
TypeTypeTXT Record
NameNamesend
ValueValue"v=spf1 include:amazonses.com ~all"
TTL-10800

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Add TXT DKIM Records

On the same Create Record section:
  1. On the Type page, choose TXT.
  2. Type emailr._domainkey for the Name of the record.
  3. Copy the TXT Value Emailr into the Value field.
  4. Select the TTL of 1800.
  5. Select Add Record.
Omit your domain from the record values in Emailr when you paste. Instead of emailr._domainkey.example.com, paste only emailr._domainkey (or emailr._domainkey.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Hetzner:
HetznerEmailrExample Value
TypeTypeTXT Record
NameNamesend
ValueValuep=example_demain_key_value
TTL-1 hour

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Complete Verification

Now click Verify DNS Records on your Domain in Emailr. It may take a few hours to complete the verification process (often much faster).

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Troubleshooting

If your domain is not successfully verified, these are some common troubleshooting methods.
Review the records you added to Hetzner to rule out copy and paste errors.