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Add Domain to Emailr

First, log in to your Emailr Account and add a domain. Screenshot placeholder
It is best practice to use a subdomain (updates.example.com) instead of the root domain (example.com). This allows for proper reputation segmentation based on topics or purpose (e.g. transactional and marketing).

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Log in to IONOS

Log in to your IONOS account:
  1. Choose your Domain from the Domain list.
  2. Select the DNS tab to get to the page to manage DNS records.
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Add MX SPF Record

Select “Add record” on IONOS to copy and paste the values MX from Emailr.
  1. On the Add a DNS Record page, select MX.
  2. Type send for the Name of the record.
  3. Copy the MX Value from Emailr into the Points to field.
  4. Use the default Priority of 10.
  5. Use the default TTL of 1 hour.
  6. Select Save.
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to IONOS:
IONOSEmailrExample Value
TypeTypeMX Record
NameNamesend
Points toValuefeedback-smtp.us-east-1.amazonses.com
TTL-1 hour
PriorityPriority10
Do not use the same priority for multiple records. If Priority 10 is already in use on another record, try a number slightly higher like 11 or 12.

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Add TXT SPF Record

In the same section, select “Add record” again.
  1. On the Add a DNS Record page, select TXT.
  2. Type send for the Host name of the record.
  3. Copy the TXT Value Emailr into the TXT value field.
  4. Use the default TTL of 1 hour.
  5. Select Save.
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to IONOS:
IONOSEmailrExample Value
TypeTypeTXT Record
Host nameNamesend
TXT valueValue"v=spf1 include:amazonses.com ~all"
TTL-1 hour

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Add TXT DKIM Records

In the same section, select “Add record” again.
  1. On the Add a DNS Record page, select TXT.
  2. Type emailr._domainkey for the Host name of the record.
  3. Copy the record value from Emailr into the TXT value field.
  4. Use the default TTL of 1 hour.
  5. Select Save.
Omit your domain from the record values in Emailr when you paste. Instead of emailr._domainkey.example.com, paste only emailr._domainkey (or emailr._domainkey.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to IONOS:
IONOSEmailrExample Value
TypeTypeTXT Record
Host nameNamesend
TXT valueValuep=example_demain_key_value
TTL-1 hour

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Complete Verification

Now click Verify DNS Records on your Domain in Emailr. It may take a few hours to complete the verification process (often much faster).

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Troubleshooting

If your domain is not successfully verified, these are some common troubleshooting methods.
Review the records you added to IONOS to rule out copy and paste errors.