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Add Domain to Emailr

First, log in to your Emailr Account and add a domain. Screenshot placeholder
It is best practice to use a subdomain (updates.example.com) instead of the root domain (example.com). This allows for proper reputation segmentation based on topics or purpose (e.g. transactional and marketing).

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Log in to Gandi

Log in to your Gandi account:
  1. Choose your Domain from the Domain list.
  2. Select the DNS Records tab to get to the page to manage DNS records.
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Add MX SPF Record

Select “Add record” on Gandi to copy and paste the values MX from Emailr.
  1. On the Type page, choose MX.
  2. Use the default TTL of 10800.
  3. Type send for the Name of the record.
  4. Use the default Priority of 10.
  5. Copy the MX Value from Emailr into the Hostname field.
  6. Select Create.
Gandi requires your MX record to have a trailing period when adding. Emailr will include the trailing period when copying. Removing the period will cause the verification to fail.
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Gandi:
GandiEmailrExample Value
TypeTypeMX Record
NameNamesend
HostnameValuefeedback-smtp.us-east-1.amazonses.com.
TTL-10800
PriorityPriority10
Do not use the same priority for multiple records. If Priority 10 is already in use on another record, try a number slightly higher like 11 or 12.

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Add TXT SPF Record

In the same section, select “Add record” again.
  1. On the Type page, choose TXT.
  2. Use the default TTL of 10800.
  3. Type send for the Name of the record.
  4. Copy the TXT Value Emailr into the Text value field.
  5. Select Create.
Omit your domain from the record values in Emailr when you paste. Instead of send.example.com, paste only send (or send.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Gandi:
GandiEmailrExample Value
TypeTypeTXT Record
NameNamesend
Text valueValue"v=spf1 include:amazonses.com ~all"
TTL-10800

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Add TXT DKIM Records

In the same section, select “Add record” again.
  1. On the Type page, choose TXT.
  2. Use the default TTL of 10800.
  3. Type emailr._domainkey for the Host name of the record.
  4. Copy the record value from Emailr into the TXT value field.
  5. Select Create.
Omit your domain from the record values in Emailr when you paste. Instead of emailr._domainkey.example.com, paste only emailr._domainkey (or emailr._domainkey.subdomain if you’re using a subdomain).
Screenshot placeholder Screenshot placeholder Below is a mapping of the record fields from Emailr to Gandi:
GandiEmailrExample Value
TypeTypeTXT Record
NameNamesend
Text valueValuep=example_demain_key_value
TTL-1 hour

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Complete Verification

Now click Verify DNS Records on your Domain in Emailr. It may take a few hours to complete the verification process (often much faster).

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Troubleshooting

If your domain is not successfully verified, these are some common troubleshooting methods.
Review the records you added to Gandi to rule out copy and paste errors.